QUALITY CONTROL

During manufacture, your machine was subjected to numerous quality inspections to ensure it was in the best possible condition when it left the assembly plant.
The final element of the quality control sequence is the Pre-delivery, Inspection (PDI) and Hand-over Procedure carried out by our Authorized Motorcycle Dealer. This will ensure the machine reaches you in first class condition.

Together with the vehicle, you will receive a Service Booklet, explaining the location and the operation of the various controls and that of the tool kit (where applicable).

If you have any questions relevant to the safe use of your machine, please ask your supplying dealer for advice or contact us. We are there to serve you.

HOW TO BENEFIT FROM THE WARRANTY

We hereby warrants that new motorcycles, scooters and ATV etc purchased from us will be free from defects in material and workmanship for the period of time stated herein, subject to certain stated limitations.

THE PERIOD OF WARRANTY

For off-road motorcycles shall be Ninety (90) days from the date of purchase, with no mileage limitation.
For on-road motorcycles and scooters shall be one year from the date of purchase or 10,000 miles, whichever occurs first.

PRODUCTS EXCLUDED FROM WARRANTY include those used for renting, leasing, or other commercial purposes.

GENERAL EXCLUSIONS from this warranty shall include any failures caused by:

Competition or racing use.

Installation of parts or accessories that are not qualitatively equivalent to genuine Sanjoys parts.
Abnormal strain, neglect, or abuse.
Lack of proper maintenance.
Accident or collision damage.
Modification to original parts.
Damage due to improper transportation.
Tyres, spark plugs,filters, cables, battery,chains, and any other parts which require routine replacement, or functions which require routine service or maintenance adjustment.

SPECIFIC EXCLUSIONS from this warranty shall include parts replaced due to normal wear or routine maintenance.

THE CUSTOMER’S RESPONSIBILITY under this warranty shall be to:

Operate and maintain the motorcycle as specified in the appropriate Service Booklet, and
Give notice to an authorized Sanjoys dealer of any and all apparent defects within ten (10) days after discovery, and make the motorcycle available at that time for inspection and repairs at such dealer’s place of business.

We make no other warranty of any kind, expressed or implied. All implied warrants of merchantability and fitness for a particular purpose, which exceed the obligations, and time limits stated in this warranty are hereby disclaimed by us and excluded from this warranty.

Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Also excluded from this warranty are any incidental or consequential damages including loss of use. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

We sincerely hope that you will never have reason to complain, but we do acknowledge that occasions might arise when, for one reason or another, you are not fully satisfied. Please contact us. It is important that you provide all the particulars of the dispute in as much details as possible, for example, include dates, times, names, machine model, full chassis number (VIN) and so on.

With any questions, please write to sanjoys@126.com